Not only am I not pleased with the lunch options available to my son at school, I also have an issue with their payment options.
They use My Nutri Kids. Which in theory is awesome. You prepay with a check, cash, or online, and then can track what your kid is buying every day. Sounds great. Well, the first couple of weeks of school, I didn't have Bubba's account number, just The Big One's. So, any time he wanted to buy, I would give him $2.00 in cash. Lunch is $1.75 at his school, but he never brought home the 25 cents change. I assumed that the extra was just being put into the account, and didn't worry about it.
Once we finally got the account info, which I had to call and request a couple of weeks into school, I looked, and there was no money for him. Someone, somewhere, was a couple of dollar's richer at my innocent, naive, 1st graders loss. So, I deposited money into his account via PayPal, which charges me $1.75 inconvenience fee every time I put money in. I called again and asked if I can just pay by one check that I send in with The Big One to cover both kids. Answer was no. Since he buys so infrequently, I didn't have to put money into his often, and just send cash or a check in for The Big One.
So, last week, Bubba's account was getting low, and he wanted to buy. Knowing he might forget it was in his pocket, I put cash in an envelope, labled that envelope "Bubba's Lunch Money" and put it in the folder his teacher checks ever morning. A couple of days later, I checked his account, and it is now a negative balance. I looked in his folder, and his bag, and asked him if he had seen the envelope. Nope. I then sent a note to the teacher asking if she had seen it. 2 days, no response from the teacher. Yesterday, I called the school, explained the situation, and they said they would have the teacher call me. When she called, she vaguely remembered maybe seeing the envelope, and possibly sending it to the office. But offered to check his desk and locker today.
Today, I made Bubba's lunch, and hoped for some sort of answer. Not only is his account still negative, and did I not get a follow up call telling me if it had maybe been resolved, but now, Bubba left his lunch box at school! Grrr. Now, I have to send these people more money and hope it goes to the right place, or get charged by PayPal to deposit money, or send Bubba with a brown paper bag.
All this trouble, and it's not even healthy food! He's brown bagging it.
They use My Nutri Kids. Which in theory is awesome. You prepay with a check, cash, or online, and then can track what your kid is buying every day. Sounds great. Well, the first couple of weeks of school, I didn't have Bubba's account number, just The Big One's. So, any time he wanted to buy, I would give him $2.00 in cash. Lunch is $1.75 at his school, but he never brought home the 25 cents change. I assumed that the extra was just being put into the account, and didn't worry about it.
Once we finally got the account info, which I had to call and request a couple of weeks into school, I looked, and there was no money for him. Someone, somewhere, was a couple of dollar's richer at my innocent, naive, 1st graders loss. So, I deposited money into his account via PayPal, which charges me $1.75
So, last week, Bubba's account was getting low, and he wanted to buy. Knowing he might forget it was in his pocket, I put cash in an envelope, labled that envelope "Bubba's Lunch Money" and put it in the folder his teacher checks ever morning. A couple of days later, I checked his account, and it is now a negative balance. I looked in his folder, and his bag, and asked him if he had seen the envelope. Nope. I then sent a note to the teacher asking if she had seen it. 2 days, no response from the teacher. Yesterday, I called the school, explained the situation, and they said they would have the teacher call me. When she called, she vaguely remembered maybe seeing the envelope, and possibly sending it to the office. But offered to check his desk and locker today.
Today, I made Bubba's lunch, and hoped for some sort of answer. Not only is his account still negative, and did I not get a follow up call telling me if it had maybe been resolved, but now, Bubba left his lunch box at school! Grrr. Now, I have to send these people more money and hope it goes to the right place, or get charged by PayPal to deposit money, or send Bubba with a brown paper bag.
All this trouble, and it's not even healthy food! He's brown bagging it.
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